Return & Refund Policy
Return & Refund Policy
At Zeeyneex Apparel, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 7 days of delivery. Items must be unused, unworn, and in their original packaging with all tags attached to be eligible for a refund or exchange. Once the returned product is received and inspected, the refund will be processed to the original payment method within a few business days.
Returns
Customers can request a return within 7 days of receiving the product. To be eligible for a return, the item must be unused, unworn, and in its original packaging with all tags attached.
Non-Returnable Items
Products that are damaged due to misuse, worn items, or items without original packaging may not be eligible for return.
Refund Process
Once we receive and inspect the returned item, we will notify you about the status of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days.
Exchange
If you received a defective or incorrect product, you may request an exchange or replacement by contacting our support team.
Return Shipping
In some cases, customers may be responsible for the return shipping cost unless the product received is damaged or incorrect.
Contact Us
For return or refund requests, please contact our customer support through the contact information available on our website.